The Product Specialist serves customers by helping them select a vehicle that meets their needs and wants in a professional and friendly manner. Essential duties and responsibilities, shown below, will vary accordingly based on assignment.
Essential Duties and Responsibilities
Consistently provides a high quality customer service experience to customers.
Works with customers to determine their needs and wants in their next vehicle purchase.
Exhibits a commitment to becoming an auto sales expert and gain in-depth knowledge of vehicles and technology.
Responsible for the meet and greet, presentation, test drive and write up portion of the sales process.
Works effectively in a haggle free, fixed pricing high volume dealership model.
Follows-up with existing customers to confirm their satisfaction and generate leads.
Achieves individual sales goals and customer service goals.
Supervisory Responsibilities This position does not have any formal supervisory responsibilities. Qualifications (may vary by level) Required Experience
High school diploma required.
Previous related retail sales experience preferred.
Previous finance and warranty background a plus.
Valid driver’s license with a clean driving record.
Required Knowledge, Skills and Abilities
Excellent customer service skills.
Strong interpersonal and communication skills.
Good organizational skills and ability to manage multiple priorities
Strong understanding of marketing programs, events and promotions.
Must be proficient with various computer applications including social media and mobile applications.
The Dyer Auto Group is owned by Will, Tatiana and John Dyer. We are a current Mark of Excellence award winner as selected among General Motors top performing dealerships. We successfully serve counties all over the Treasure Coast and Space Coast including Vero Beach, Sebastian, Palm Bay and Melbourne.
Equal Opportunity Employer. Applicants must be able to pass pre-employment screening to include MVR, background check and drug screen.